GENERAL INFORMATION
To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
PROCESSING TIME
All orders are subject to processing time that is separate from the time it takes for a shipment to reach its destination. Depending on a number of factors, our custom orders processing time is as follows 7-10 days after payment is authorized and verified, standard orders can still take 5-7 business days to process. This is just an estimate and doesn't include weekends or holidays.